Call WinlyThe 2 AM emergency goes to whoever answers.
Your best-paying jobs go to the first company that picks up. Winly answers every call while you're on a ladder, under a sink or driving, books the job and sends emergencies straight to whoever is on call.
From $99 a month · No contract · Live in days
Where your business loses customers today.
You can't answer on the job
Your hands are full, so calls go to voicemail and the customer calls the next company.
Emergencies at night
Burst pipes and broken heating don't wait for office hours. They're also your best-paying jobs.
Quotes nobody follows up
Estimates go out and nobody calls back, so the job goes to whoever follows up first.
An office manager that answers from the job site.
Winly books the work, screens emergencies and follows up, so you can keep working.
See it working for your business- Jobs and estimates booked. Service type, address, problem and access details, booked into your calendar or job system.
- Emergencies sent to the on-call tech. Winly asks your urgent questions, gives basic safety steps you approve and alerts whoever is on call.
- Quote follow-ups. Calls and messages to customers who got an estimate, so more of them say yes.
- Service area and pricing questions. Areas you cover, call-out fees, opening hours and payment options.
- Reminders and arrival updates. Appointment reminders by SMS or WhatsApp, so customers are home when you arrive.
- Maintenance and seasonal reminders. Service plan renewals and seasonal check-ups booked automatically on the Scale plan.
What happens when your customers call.
“My heating stopped working.”
Winly asks your screening questions and books the first slot or alerts the on-call technician.
“Do you cover my area?”
Winly checks your service areas and books the job if you do.
“How much to replace a water heater?”
Winly gives your price range or call-out fee and books an estimate.
“I smell gas.”
Winly tells the caller to leave the building and call the gas emergency line straight away, then alerts your team.
Works for plumbers, electricians, HVAC, roofing, pest control, cleaning, landscaping, locksmiths, garage doors, solar installers and handymen.
Phone, WhatsApp, SMS and website chat. One Winly.
Winly answers calls on the first ring, even when 20+ people call at once, and replies on WhatsApp, SMS and your website chat with the same knowledge of your business.
Phone calls
Answers on the first ring and calls customers back with reminders and follow-ups.
Replies instantly, books and sends confirmations in the app your customers already use.
SMS
Confirmations, reminders and follow-ups that reach any phone.
Website chat
Turns visitors on your website into booked customers, day and night.
Live in days, not months.
Tell us about your jobs
Your services, areas, call-out fees, what counts as an emergency and who's on call.
We build and test Winly
Connected to your calendar or job system, SMS and WhatsApp.
Forward your calls
When you're on a job, after hours or all day. The jobs come to you.
Simple pricing. Paid back by one customer.
No contract. Cancel any month. Every plan is set up, trained and tested for you.
Answer
Never miss a call
+ $150 one-time setup
200 minutes (about 30 calls) · extra minutes $0.35/min
Everything to answer every call:
- Calls answered 24/7
- Questions answered and messages taken
- Call summaries and recordings
- Urgent calls transferred to your team
Book
Turn calls into bookings
+ $350 one-time setup
700 minutes (about 100 calls) · extra minutes $0.30/min
Everything in Answer, plus:
- Appointments booked in your calendar
- Reminder and follow-up calls
- SMS confirmations and reminders
- Connects to your CRM
Scale
Every channel, every customer
+ $750 one-time setup
1,800 minutes (about 275 calls) · extra minutes $0.25/min
Everything in Book, plus:
- WhatsApp and website chat
- Outbound campaigns for old leads and renewals
- More than one language
- Monthly results report
Solo tradespeople can start with Answer. Most companies choose Book, so jobs go straight into the calendar with reminders. Teams that want quote follow-ups and seasonal campaigns choose Scale. Minutes cover the time Winly spends on calls.
Straight answers.
Can Winly book jobs into my calendar?
Yes, on the Book plan and above. Winly books into your calendar or job system where it can be connected, or sends the booking to your team to confirm.
How does Winly handle emergencies at night?
You tell us what counts as an emergency and who's on call. Winly asks your questions, gives only safety steps you've approved and alerts your on-call technician straight away.
Can Winly follow up on quotes?
Yes, on the Scale plan. Winly calls or messages customers who received an estimate and books the job when they're ready.
Will customers know it's an AI?
Yes. Winly introduces itself as your virtual assistant. Customers mostly care that someone answered and booked them.
I'm a one-person business. Is this for me?
Yes. Answer starts at $99 a month, less than the value of one missed job for most trades.
How fast can we go live?
Usually within days. Book a demo and we'll give you an exact timeline.
Winly also works for
Every unanswered call is a customer for someone else.
Book a free 15-minute demo. We'll show you exactly how Winly would answer your business's calls.