Call WinlyEvery call answered, even mid-service.
When the phone rings during service, nobody can stop to answer, and the caller books somewhere else. Winly takes every reservation and answers every question while your team stays with your guests.
From $99 a month · No contract · Live in days
Where your restaurant loses customers today.
The phone rings during service
Staff can't stop serving to answer, so callers give up and eat somewhere else.
The same questions all night
"Are you open?" "Do you have parking?" "Is there a vegan option?" Every call pulls someone off the floor.
Big orders slip through
Catering, events and large groups are your most valuable calls, and the easiest to miss.
A host that answers while your team serves.
Winly knows your menu, hours and booking rules, so your staff can stay with your guests.
See it working for your restaurant- Reservations. Tables booked in your reservation book or calendar, with confirmations by SMS or WhatsApp.
- Menu and allergy questions. Answers from your menu, and it never guesses on allergies: it passes those to your team.
- Opening hours and directions. Hours, location, parking, dress code and holiday times.
- Catering and events. Date, numbers, budget and menu needs captured and sent to you as a hot lead.
- Takeaway enquiries. Questions answered and takeaway or delivery callers pointed to the right way to order.
- Reminders that cut no-shows. A reminder before every booking, with an easy way to cancel so you can refill the table.
What happens when your customers call.
“Do you have a table for 12 on Saturday?”
Winly checks your large-group rules, takes the details and books it or passes it to the manager.
“Is the chicken gluten-free?”
Winly answers only from what you've confirmed and passes allergy questions to your staff when unsure.
“Can you cater our office party?”
Winly captures the date, headcount and budget and books a call with you.
“Are you open on Christmas Day?”
Winly gives your holiday hours and offers a booking.
Works for restaurants, cafés, bars and lounges, hotel restaurants and catering companies.
Phone, WhatsApp, SMS and website chat. One Winly.
Winly answers calls on the first ring, even when 20+ people call at once, and replies on WhatsApp, SMS and your website chat with the same knowledge of your restaurant.
Phone calls
Answers on the first ring and calls customers back with reminders and follow-ups.
Replies instantly, books and sends confirmations in the app your customers already use.
SMS
Confirmations, reminders and follow-ups that reach any phone.
Website chat
Turns visitors on your website into booked customers, day and night.
Live in days, not months.
Share your menu and rules
Menu, hours, table sizes, group and deposit rules, and catering options.
We build and test Winly
Connected to your reservations calendar, SMS and WhatsApp.
Forward your calls
During service, after hours or all day. Your tables fill up.
Simple pricing. Paid back by one customer.
No contract. Cancel any month. Every plan is set up, trained and tested for you.
Answer
Never miss a call
+ $150 one-time setup
200 minutes (about 30 calls) · extra minutes $0.35/min
Everything to answer every call:
- Calls answered 24/7
- Questions answered and messages taken
- Call summaries and recordings
- Urgent calls transferred to your team
Book
Turn calls into bookings
+ $350 one-time setup
700 minutes (about 100 calls) · extra minutes $0.30/min
Everything in Answer, plus:
- Appointments booked in your calendar
- Reminder and follow-up calls
- SMS confirmations and reminders
- Connects to your CRM
Scale
Every channel, every customer
+ $750 one-time setup
1,800 minutes (about 275 calls) · extra minutes $0.25/min
Everything in Book, plus:
- WhatsApp and website chat
- Outbound campaigns for old leads and renewals
- More than one language
- Monthly results report
Restaurants usually start with Book, so reservations go straight into the book with reminders. Groups and busy venues that take bookings on WhatsApp choose Scale. Minutes cover the time Winly spends on calls.
Straight answers.
Can Winly take table reservations?
Yes, on the Book plan and above. Winly books into your reservations calendar where it can be connected, or sends the booking to your team to confirm.
Can Winly take food orders?
Winly answers takeaway and delivery questions and points callers to how you take orders. If you want full phone ordering, tell us on your demo and we'll scope it.
How does Winly handle allergy questions?
Carefully. It only repeats what you've confirmed about your dishes and passes anything uncertain to your staff.
Will callers know it's an AI?
Yes. Winly introduces itself as the restaurant's virtual assistant.
What about large groups and events?
Winly captures the date, numbers, budget and any special requests, and sends them to you straight away so you can confirm.
How fast can we go live?
Usually within days. Book a demo and we'll give you an exact timeline.
Winly also works for
Every unanswered call is a customer for someone else.
Book a free 15-minute demo. We'll show you exactly how Winly would answer your restaurant's calls.