Clients hire the firm that answers first.
Most people hire the first lawyer who gets back to them. Winly answers every call 24/7, screens the matter and books the consultation while the caller is still on the line, so it's your firm they hire.
From $99 a month · No contract · Live in days
Where your firm loses customers today.
The 7 PM call
People search for a lawyer after work, after an arrest or after a hard conversation. If nobody answers, they call the next firm.
Non-matters eat the day
Your staff spend hours on calls you'll never take: wrong practice area, vendors, and "just one quick question".
Thin intake notes
A rushed message with no dates, parties or deadlines means another call before an attorney can even review it.
A trained intake assistant that never misses a call.
Winly follows your intake questions on every call, and sends each caller down the right path.
See it working for your firm- New matter intake. Practice area, what happened, key dates, the other party and any deadlines, captured in your format.
- Conflict-check details. Names of everyone involved are collected so your team can run conflicts before the consultation.
- Consultations booked. Straight into your calendar, with a confirmation and a reminder so fewer people miss them.
- Smart routing. Existing clients, opposing counsel, courts and vendors each get the right message or transfer.
- Urgent calls transferred. An arrest, a court date tomorrow or a protective order goes to the attorney on call right away.
- No legal advice, ever. Winly says it's the firm's virtual assistant, notes the call is recorded and leaves advice to your attorneys.
What happens when your customers call.
“My husband was arrested tonight.”
Winly takes the key details and transfers the call to your on-call attorney, or texts them straight away.
“Do you handle immigration cases?”
If you do, Winly screens the matter and books a consultation. If not, it politely says so and saves your team the call.
“I'm calling about my case.”
Existing clients are recognised, their message is taken word for word and sent to the right person on your team.
“How much is a consultation?”
Winly gives your fee and what's included, then offers the next free slot.
Works for family law, criminal defence, immigration, estate planning, employment, business and personal injury firms. Injury firm? See Winly for personal injury firms.
Phone, WhatsApp, SMS and website chat. One Winly.
Winly answers calls on the first ring, even when 20+ people call at once, and replies on WhatsApp, SMS and your website chat with the same knowledge of your firm.
Phone calls
Answers on the first ring and calls customers back with reminders and follow-ups.
Replies instantly, books and sends confirmations in the app your customers already use.
SMS
Confirmations, reminders and follow-ups that reach any phone.
Website chat
Turns visitors on your website into booked customers, day and night.
Live in days, not months.
Share your intake questions
The practice areas you take, your questions, your consultation fee and who gets urgent calls.
We build and test Winly
Trained on your firm and connected to your calendar, intake sheet, CRM or email.
Forward your calls
After hours, overflow or all calls. Your team starts each morning with new, screened matters.
Simple pricing. Paid back by one customer.
No contract. Cancel any month. Every plan is set up, trained and tested for you.
Answer
Never miss a call
+ $150 one-time setup
200 minutes (about 30 calls) · extra minutes $0.35/min
Everything to answer every call:
- Calls answered 24/7
- Questions answered and messages taken
- Call summaries and recordings
- Urgent calls transferred to your team
Book
Turn calls into bookings
+ $350 one-time setup
700 minutes (about 100 calls) · extra minutes $0.30/min
Everything in Answer, plus:
- Appointments booked in your calendar
- Reminder and follow-up calls
- SMS confirmations and reminders
- Connects to your CRM
Scale
Every channel, every customer
+ $750 one-time setup
1,800 minutes (about 275 calls) · extra minutes $0.25/min
Everything in Book, plus:
- WhatsApp and website chat
- Outbound campaigns for old leads and renewals
- More than one language
- Monthly results report
Most firms start with Book, so consultations land straight in the calendar with reminders. Firms with heavy intake volume or Spanish-speaking callers choose Scale. Minutes cover the time Winly spends on calls.
Straight answers.
Does Winly give legal advice?
No. Winly gathers facts and passes them to your attorneys. If a caller asks for advice, it explains that an attorney will follow up.
Will callers know they're talking to an AI?
Yes. Winly introduces itself as the firm's virtual assistant and says the call is recorded. Callers are mostly glad to be answered straight away.
Can Winly book consultations into our calendar?
Yes, on the Book plan and above. It offers your real free times, books the slot and sends the caller a confirmation and a reminder.
What happens with urgent calls?
You decide what counts as urgent, such as an arrest or a hearing tomorrow. Winly transfers those calls or alerts the attorney on call at once.
Is the information kept confidential?
Call details go only to the places you choose, such as your intake sheet, CRM or email. We don't sell or share your callers' information.
How fast can we go live?
Usually within days of receiving your intake questions. Book a demo and we'll give you an exact timeline.
Winly also works for
Every unanswered call is a customer for someone else.
Book a free 15-minute demo. We'll show you exactly how Winly would answer your firm's calls.